Thu 02 Sep 2010 21:40 GMT +0100.

Falcon Court - Apartments in Malta

Information


 CHECK IN - 3pm onwards
 late arrivals are not a problem 

 
CHECK OUT - until 12pm
 we extend the time in your favour, if the apartment is available
 Maid Service is included for stays over 7 nights. 
Frequency - weekly

what does every
apartment have?

 Kitchen / Dining / Living room, bathroom, 1 or 2 balconies &
2 single beds in every bedroom
(optional double bed)
3 bedroomed has spare W.C

what does the
kitchen include?

 Full size gas cooker, refrigerator, pots & pans, cutlery, etc.
full details below

are bed sheets,
towels etc. provided?

 Bed sheets, bath towel per person & blankets are provided.
 These are changed every 7 days

may I book a
particular apartment? 

 
 
Most times we cannot guarantee a particular apartment number or
a particular floor.  Such requests will be regarded as a preference. 
We also reserve the right to provide you with a 2 bedroomed
apartment, instead of a one bedroomed (at no extra charge).

how many
floors?

Falcon Court is spread out on 5 different floors.
All floors are served by a lift.

are consumables
included in the price?

 These are self-catering apartments. Soap, sponge, additional toilet
paper, garbage bags etc. are to be bought by yourselves.
Are groups welcome?

 Groups are welcome, however we reserve the right to ask for Security Deposit
(refundable upon check out)

Malta uses UK type plugs.
Provide your own adaptors.

 Tap Water in Malta is labelled as 'safe to drink'.  However,
this may contain a considerable amount of calcium & chlorine.
 
We recommend you buy bottled water for drinking.


Every apartment has got optional Television Service.

 English Channels
Discovery Europe, National Geographic, Sky News, UK Living, BBC Entertainment

 
Italian Channels
Rai 1, Rai 2, Rai 3, Rete 4, Canale 5, Italia 7, Italia 1, Rete Sicilia

Maltese Channels
TVM, NET, Super One, Smash, Education, Favourite


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All apartments have optional Wireless Internet.  

 Ideal for guests who wish to - carry on with their business;
check e-mail, browse the web, make free phone calls
through MSN or Skype
voice & video etc.

 streaming / dowloading of videos, music etc. may effect the overall service and therefore not encouraged

All apartments within Falcon Court, have got a good mobile phone reception.  The main service providers on the island are www.vodafone.com.mt & www.go.com.mt  You may opt to use your phone on roaming or get a local SIM Card.

Our number 79571934 is available for general enquiries or guest back up only.  We are unable to pass on calls from this number and only take messages if there is an emergency.
 Laundry Facilities are situated just round the corner from Falcon Court
 LION LAUNDERETTE
 Iron & Board - free of charge
 to be requested upon check-in
 Baby Cots - free of charge
 to be booked in advance
 provide your own bed linen

 

Standards within Falcon Court

KITCHEN / DINING / LIVING ROOM
Stainless steel pots & pans
Stainless steel cutlery
Stainless steel kettle
Clear drinking glasses
Clear plates
Ceramic mugs
Toaster
Ash tray
Bin
Full size cooker
Fridge / freezer
Dining table & chairs
Sofa / armchairs
BATHROOM
Sanitary bin
Bath mat
Towel rail
Towel hook
Shelving
Shower or shower over bath
All ceramics are white (toilet, wash hand basin etc)
BEDROOMS
Wardrobe
Drawers
Dressing Table
10 hangers per wardrobe
Clothes pegs
Bedside table per person
Bedside lighting per person - individuallly controlled
SAFETY
Emergency lighting
Fire Blanket
First aid kit
Fire extinguisher
Smoke detector
Emergency signs
FACILITIES
Wi-fi Internet access (optional)
Multi-lingual colour TV (optional)
Airport Transfers (optional)
Coin phone for direct external calls (in common area)
CONVENIENCES
Lift serving all floors
Roof terraces
Street Parking, Public Car park - free
Luggage room
Luggage Scales

HEATING / COOLING
1300 W of heating per apartment
Fan per bedroom
no air conditioning

These apartments are licensed by
MALTA TOURISM AUTHORITY

 

LIGHTING
Compact fluorescent lamps - throughout all building
LED for bedside lamps

Balcony / private terrace lighting - purposely disabled


 

Should you need anything during your stay at Falcon Court we are *ON CALL 24/7
*through call or text (no reception available)



Terms & Conditions

  • NO PARTIES / GATHERINGS ALLOWED
  • KITCHEN IS TO BE LEFT CLEAN AT ALL TIMES
  • PAYMENT TO BE SETTLED IN FULL UPON CHECK-IN
  • NO REFUNDS WILL BE PAID OUT
  • OUTSIDE GUESTS NOT ALLOWED (no visitors)

Should a guest/s display severe misconduct or opt not to follow these simple terms,
we reserve the right to terminate Rental Agreement.




cancellation period
                                         
CANCELLATION CLAUSE

In the unfortunate event of a guest requesting a cancellation, for whatever reason (including medical, cancellation of flights etc.) the following conditions apply

prior to 6 weeks
from arrival

No charges; however deposit is not refunded

less than 6 weeks
from arrival

We will charge you 75% of balance due on arrival
no show
We will charge you 100% of balance due on arrival
 
For the sake of comparison… when you cancel your holiday you lose all the money used to pay for your flight. Your flight is paid in full upon booking. Also…. self-catering holiday accommodation in the UK request full payment 6 weeks prior to arrival, which is non refundable.
 
In our case, we offer more flexibility. Travel insurance is recommended.

 


lost keys  
                     

Any keys not returned to us on check out day will be considered lost; charge of €10 applies for every missing key set.

 

lost & found      Items left behind are to be claimed within 24 hours.  After this time we reserve the right to dispose of any items.  Should you request for such property to be returned to you by post, you are requested to pay for postal charges and a service charge of €10.

 

damages           Damages caused by any member of your party will be charged for at the cost of material (& labour, if applicable) needed to restore / replace property in question.

 

groups &
outside guests            

Guests occupying more than one apartment, forming part of a group, are not to gather in one area of the building.  Any group members wanting to socialise between themselves are encouraged to do so out of the building.  Transfer of items from one apartment to another is not allowed.  Every apartment is for the sole use & occupancy of intended guests. 

liablility             The person making the reservation is to provide personal & credit card details to enable booking.  These are used as a guarantee and to cover terms & conditions above.

For this same reason, we do not encourage bookings from third parties.

 

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