Terms and Conditions
Payment
Full payment is to be settled upon check-in.
Upkeep
Accommodation should be kept tidy and clean. Special emphasis on kitchen area which is to be left clean at all times. Garbage is to be gathered and disposed of in designated area on a daily basis.
Visitors
Only persons enlisted within guest list as detailed on Reservation Voucher are allowed to enter Falcon Court. Visitors are not allowed within the building.
Conduct
Should a guest/s display severe misconduct or opt not to follow terms & conditions, we reserve the right to terminate Rental Agreement.
Cancellation Clause
In the unfortunate event of a guest requesting a cancellation, for whatever reason (including medical, cancellation of flights etc.) the following conditions apply. Travel insurance is recommended.
Prior to 6 weeks – No charges; however deposit is not refunded
Less than 6 weeks from arrival – We will charge you 75% of balance due on arrival
No Show – We will charge you 100% of balance due on arrival
Limitations of Use
Free Airport Transfers include greeting you at the airport in person and the same personal service on your return. We provide a private service not a shuttle bus. These free transfers are limited to one arrival & one departure trip per booking. Excess / bulky luggage is not included and limited to 4 x hand luggage + 4 x standard suitcases. We will not agree to ‘drive behind me’ service for those picking up car rental at airport.
Free W-Fi is available from your kitchen / living room; it is intended for general use and not for heavy downloads of videos etc.
Lost Keys
Any keys not returned to us on check out day will be considered lost; charge of €10 applies for every missing key set.
Lost & Found
Items left behind are to be claimed within 24 hours. After this time we reserve the right to dispose of any items. Should you request for such property to be returned to you by post, you are requested to pay for postal charges and a service charge of €10.
Damages
Damages caused by any member of your party will be charged for at the cost of material (& labour, if applicable) needed to restore / replace property in question. Any mattresses getting wet or stained in any manner are due for replacement.
Groups
Guests occupying more than one apartment, forming part of a group, are not to gather in one area of the building. Any group members wanting to socialise between themselves are encouraged to do so out of the building. Transfer of items from one apartment to another is not allowed. Every apartment is for the sole use & occupancy of intended guests.
Liablility
The person making the reservation is to provide personal & credit card details to enable booking. These are used as a guarantee and to cover terms & conditions above. For this same reason, we do not encourage bookings from third parties. Bookings cannot be accepted by under 18′s.
Additional Terms
For additional terms and conditions, kindly refer to FAQ and General Information.